Finally Alexander said if I returned the CROCS they would send the correct size. Crocs are a relaxed fit - meaning this clog is suppose to fit lose. They fit lower and closer to the foot. As for the LiteRides I received from them at Christmas (grey) - I'm completely in love with them! Crocs manufactures and sells footwear for men, women and children. I wear them in the winter with socks. I ordered my standard size of Crocs and paid to have them mailed to me. They are both too small and I am told that I cannot exchange them for a larger size because it is outside of the return policy even though they are unworn still with tags on since they were a Christmas gift again. This is unacceptable. I'm going to find another company that I can trust. 8 % 4 Rated 4 stars out of 5. I called today asking to speak with a manager because 1 customer service representative told me my correct order was shipped on Monday (today is Tuesday) and called back when I never received the email she was said she was going to send me to track the item to be told by another customer service representative that my order has not been shipped. We value your privacy. Tried ordering from crocs.com. I call UPS to ask why and they say crocs requested the package back! review this product! I’ve tried to place an order on the crocs website and it will not go through. At this point I don’t care to look at another pair just to have this happen again. I wear my boots - 4 pairs - for work and play. But not before asking if this is a common error and the agent replied with “it happens all the time”. I believe she was making this up as she was speaking. I would give zero stars if I could. I went to buy a pair of LiteRiders. Please, please, please Crocs can you listen and get the old manufacturer back on board to save the feet of millions who need you. Crocs Classic Clog; Review Summary; Customer Reviews Crocs Classic ClogWrite a Review. but almost a month after ordering i give them a call and all they had to say was thats not our issue that is UPS with the issue so then i decided to call UPS and they tell me crocs has a label for my package but they never send it!!! 4 % 1 Rated 1 stars out of 5. Crocs™ official online store has an exciting range of clogs, shoes,sandals, boots,flip flops,flats,sneakers for men,women & kids. Discover how your Crocs are supposed to fit today with the help of our women's, men's, unisex and kids' size charts. If I could give zero stars I would. Consumers can also personalize their Crocs footwear with Jibbitz charms. They wanted to cancel my order and have me repurchase my items only to find out the items I wanted were now sold out. The products are comfortable and tough with everyday use but need to explore more on the designs. Tags: Clogs, Crocs, Shoes, Water Shoes. 20,373 total reviews. You've already flagged this Phi 1 review. If I send them back will they just send the same CROCS back or replace it with the same size. Customer Reviews. Rating Summmary: 20373. I don't expect to get a call back from a manager or even get a refund. I wait for Monday and they say o sorry we will send you 3 extra free jibets but just know we dont have any of the ones you originally ordered! I’d be intentional with selecting a size though, since the wide fit made some tasks harder for me to do while wearing them. I ordered a pair of Baya clogs in black size 10 for my dad for Christmas, but what I got in the mail last Monday and it was completely different from what I ordered I ended up receiving these ugly white crocs with flower print and grey bottom and not even the style I ordered. Overall Rating. Similar opinion? Which means I will have to go out of my way to send these back and wait for my refund which if I'm honest I'm not holding my breath because this company is useless and I can't see them making this process easy for me either. Thanks Obama. In typically Crocs fashion, there are many, many color options in this—and other lined—styles. Reply. We’ll start sending you the news you need delivered straight to you. I contacted Crocs company right away tried to email on their site but that's useless so I called the lady I was talking to was nice she told me they would send out my correct order express post which was fine. I recently got a tattoo on my foot, and I need a pair of shoes that I can wear that will not irritate it, and that will protect it from the sun. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They had my email, they could have notified me. But when I call Crocs they say UPS send it back because something was wrong with my address! Crocs Bistro Clog Review. This company has won my business for life. If you had told me last year that I'd be wearing Crocs this summer, I would've laughed. Size charts can be found in the link under the size selections on each product page or individually in the links below: Women's; Men's ; Unisex; Kids' Risk Free Shopping. Crocs Sizing and Fit Guide. Insanely comfy. It did not feel like a professional experience at all. Only the latest review will count in the company's TrustScore. I ordered 11/29/2020. After reading all the reviews I wasn't sure. Sale - (%) List Price. And they come in various styles. I LOVE THESE THINGS!! They are also super versatile, and I can use them for all kinds of activities. 3,585 Views. So I gave up and asked for a refund. I honestly think they are running some sort of scam. BASICALLY, YOU CAN ORDER ON AMAZON AND HAVE THINGS DELIVERED WITHIN 24 HOURS. I got some at a Crocs outlet store long ago that fit well. from then passed couple of months (sending lots of email) and nothing happened. But then you also have to factor in that they do come up quite big. RETURS ARE ALSO EFFORTLESS. We have put together our comprehensive sizing and fit guide to get a perfect fit for your Crocs. I ordered directly from the Crocs online store and received my order with only 2 of 7 items. AWFUL AWFUL AWFUL I will never order from this website ever again wish I never bothered in the first place. They have great foot support and are made of lightweight and soft materials. It’s funny I can order from any other place except for crocs.com. So to find your UK size from an old pair of Our content is intended to be used for general information purposes only. IF they ever get here. Different computers different platforms different credit cards PayPal you name it I tried it. I'm totally confused now. FAQ. All Crocs products come with free returns and a 90-day warranty. Like others on this thread, although I ordered products when they were available and would have arrived more than ontime for the holidays, (shoes and jibbitz) they are now sold-out. Inconvenient is not the word. I was told the order was still in the Netherlands but they can't give me any more information nor can they tell me any approximate delivery date. We value your privacy. They said if the reference code started with a ‘D’, that meant there was fraudulent activity in my region and I would have to have it shipped to someone else’s address. A link has directed you to this review. Crocs Footwear & Accessories for Men. My DD1 is currently wearing 10/11 croc size and she is a UK 10. Useful. Don't bother wasting your time or money on this awful website. * Details » Buy a pair of Classics, get 2 free Jibbtiz™ charms! I wouldn't of wasted my time or money on that site. Now it will take 10-14 days to get my refund. AVOID. And I also can’t believe that so many people have experienced the same thing I have. Beautifully made AND beyond comfortable. Terrible customer service. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. crocs sizing reviews. But after reading such terrible reviews, I will just buy from another company. , Really shocked me and came through for me wow great customer service thank you. Crocs Clog Sizing Chart. Somebody needs to look into this company. Posted on September 30, 2020 by . I decided to take the jibets but still had no tracking number for my newly send package I call back 2 days later for an update and they tell me it will be there the next day i check my package and now it says its being send back! Reviewed in the United States on October 10, 2019. Crocs Shoe Size Chart. Well, that wouldn't explain the first try. Buy a pair of Classics, get 2 free Jibbtiz™ charms! i ordered 4 pairs of crocs. Write a review on ProductReview.com.au! 9.8. Copyright © 2020 Consumers Unified LLC. Wear them to school, wear them to run errands, wear them to church! Crocs offers footwear for almost any occasion, including sandals, clogs, wedges and boots. BUY ELSEWHERE. How do I know I can trust these reviews about Crocs? I am reading all the other reviews and comments and I am in the same predicament. My next call will be to speak with a manage but the way this crappy website is I don't think it will be much better. I searched for something still aesthetically simple but with more support. Never got a reply even though I wrote them multiple times the past two months. see size chart. I ordered 2 pairs of Crocs at the end of October/beginning of November as Christmas gifts. I told them, "It’s ok. Just send me back my box with corrected mailing information," and they said they can’t do that. ConsumerAffairs is not a government agency. So I replied and told them to either refund me or send everything with whatever they had in stock. Unsubscribe at any time. I called and asked the useless customer service person why my order wouldn't go through. Crocs ranks 326th among Shoes sites. So I would say an 8-9 croc size should fit a UK 8. February 20, 2020. So it took ME reaching out to them to find that out. Comfortable & Tough. All Rights Reserved. Not to mention I looked like a complete a**hole on my little sister’s birthday. So as I was saying I ordered Black clogs, but what I received was these ugly white with flower print and grey bottoms and not even the style of crocs I ordered. Better off going to store or order off Amazon. At Crocs.com, you’ll find roomy, relaxed and standard fit styles. They claim these are "relaxed fit." If you've got an old pair or have owned Crocs before Crocs sizing changed in the summer of 2014, which means how you work out your U.K. size is now different. AWFUL AWFUL AWFUL. Great - Free Shipping.Crocs offers me 25% off to join the club.Great so Far.I enter my 25% promo code, now wait for it...Poof - Away goes my Free Shipping.Ahha, I see what you did there Crocs. Unsubscribe easily. Choose the right fit for your foot. Surprised I even doing a pair of crocs in my size. He said, "There’s no one else to speak to." They’re stylish and functional. Consumers complaining about Crocs most frequently mention customer service problems. Crocs (Footwear): 2.1 out of 5 stars from 90 genuine reviews on Australia's largest opinion site ProductReview.com.au. Hope that makes sense. Where is the shipment quality control? Some models include a heel-hugging back strap for more stability. This was not professional. 1 Comment Dani - April 13, 2020 @ 09:24. Even after they sent an email saying that my items were on the way. You would think a legitimate company might just take the order over phone, but no suggestion of that. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! She would not tell me anything specific. So then I asked who I can speak with that’s above him, not to complain about the agent but to ask how I can get my box returned to me. Doing some quick research there appears to be a short-leased office address somewhere in Melb. PT. Despite all the criticism, the truth is that they are one of the biggest and most reliable shoe companies in the industry. Free Shipping. I was trying to make a return, its really not easy to do it throug their webside. Great comfy shoes. I liked the Jibbitz charm promotion so I can spruce up my daughter's shoes. Enjoy reading our tips and recommendations. I am a size 8 in women’s shows (size 6 in men), so I ordered the women’s 8... they borderline fit, my heel is slightly over the end of the shoe. They said because of high use or multiple tries. Be the first one to find this review helpful. I then ordered these Bayaband slides in a larger size and they're too big. Our Men’s collection includes the latest shoe trends for men from loafers to flip flops and sandals.Along with our large selection of styles, Crocs also carries big and tall sizes to make sure you’re getting the perfect fit for your feet every time. I haven't ordered anything w PP for 2 weeks and have the credit available. I tried multiple times over the last two weeks thinking it was something related to the Christmas rush. This includes a full Crocs' shoe size chart and great detailed knowledge of all the different styles and designs. Crocs have the U.S. size printed on the sole. I will not order from the online store again. I ordered seven items they canceled one item and two of the items were the wrong size. Avoid this useless company. Crocs are a true to size fit. Crocs have taken quite a lot of abuse over the years for the unique appearance of the shoe’s design. But now a few months into owning mine, I'm a woman converted. I was shopping for my daughter and found such good deals and huge selections! I called customer services right away since the email on their website (if you can call it that) is useless and the lady I was talking to assured me that my correct order would be shipped out express post. crocs sizing reviews. You've already flagged this Stephen Bates 4 reviews. High-class craftsmanship and high quality material. Share. I ordered my standard size of Crocs and paid to have them mailed to me. In the Classic Crocs I wear a size 11 and I ordered a 11 in this LiteRide version of Crocs. Very Bad customer serviceI can't rate less than 1 for customer service. Today, I'm going to show you my review of the Crocs classic clog and how it fits! So a size 8-9 Crocs is actually a size 7-8 UK sizes. It is not hard to pull them off with any outfit. I'm done after trying to complete an order 5 times 4 different ways. Free Shipping, Easy Exchanges For some reason, even though they are the same size I always order, they were too tight. These shoes are the future. Top subscription boxes – right to your door. I have worn Classic Crocs as an inside the house slipper for years. These shoes are made from a foam material for maximum comfort. 2 % 2 Rated 2 stars out of 5. Same as everyone else, ordered on the assumption that the stated delivery time would be upheld. I have never tried to order from them before.She told me to try to find the shoes on Amazon or Zappos because they use a different security system. So I placed an order for my dad for a new pair of Crocs for Christmas. Because there aren't many stores that offer Crocs in my local area or just offer the classic styles, I enjoy shopping online at Crocs where the variety is awesome and the quality is excellent. This entire situation is a nightmare and I’ve never had this much trouble with any company in my entire life. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. i ordered 4 pairs of crocs. Really rude customer service, poorly written English in responses. previous item ‹ next item › zoom in undefined. I asked who can I speak with at the warehouse to put a new shipping label on my already paid for items and just send me my items. I do not recommend crocs for people with rheumatoid arthritis because there is no heel support despite a very generous toe width.They msy contribute to tendonitis of achilles heel. The crocs … They all say there is nothing wrong With their site and it is a security function they have set up. This company is not yet accredited. I ordered a couple more in the same size online, and they were tiny -- like two sizes small. Share. Crocs Classic Clog Review. Along with everyone else mine have not turned up.DO NOT USE THIS DODGY COMPANY.No item and no refund. For some reason, I cannot cancel this order, so I have been told to wait hopelessly for the boots to arrive and when they do, I can send them back to receive a refund. These are attractive and well made, but Crocs seems to spin a wheel in sizing their footwear. previous item ‹ next item › Classic II Flip. So here it is 4 days later, used a different email address and different payment source and again the order had error code given twice that says nothing but call customer service. I had not received them so I notified the company. By continuing to browse our website and clicking through to its many features, you agree to such use. So I placed a huge order of items for my little sister’s birthday in NOVEMBER and paid for the most expensive form of shipping, but my items never arrived. Shoe Size Chart for Crocs Find your perfect fit with Crocs' shoe size chart. Its location on this page may change next time you visit. Hers were on clearance and I tried a new type of Crocs with harder soles. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Shipping. Sign up to receive our free weekly newsletter. For more information about reviews on ConsumerAffairs.com please visit our I bought some Crocs for both me and my daughter. Review Breakdown: 83 % 5 Rated 5 stars out of 5. * *Offer valid from 13/10/2020 till 18/10/2020 23:59. Crocs are the perfect solution to both of those problems—they're good for almost any activity I do. Our roomiest fit, just like our original style clog. Thank you, you have successfully subscribed to our newsletter! So I decided pay a little extra to buy these for the Croc softness. I have yet to find somewhere I can't wear them. 4 % 3 Rated 3 stars out of 5. I ordered a pair of Crocs for my oldest grandson because I could not find the ones he wanted at a local store. Go to a shop or Amazon. I ordered items from Crocs and never received them. They gave me a code so I can re-order the correct items at the discounted price that I received the first ones. Crocs has a consumer rating of 2 stars from 28 reviews indicating that most customers are generally dissatisfied with their purchases. Reply.

It is loose, but it doesn't in any way feel as though they will slip off my feet. Skip to main content. There were no odd charges or hacking of thay account. I’m a little confused as any customer would be. Thanks Crocs for your not great customer service. :: available from the official Crocs site. 1 min read. any more room in the heel and they'll slip off--they're extraordinarily comfortable on all counts. Terrible Terrible. and that point im over it and I ask for my money back and they still have the audacity to say it is going to take 14 days to process!!!! I wish if I had my time back I would of read the reviews on the crocs website. They said the order got lost. I had a gut feeling something wasn't right so I called back to see if the order was shipped still wasn't even shipped by Friday (yet my original order I placed first was ship the day after I placed the order) so I just called again today following Tuesday was informed that it was shipped yesterday and she would email me the tracking number in 5 minutes is been 45 minutes and still nothing. My young daughter loves the traditional Crocs. 9. Order was rejected 3 times. The next day the order was shipped so I called Crocs again and they to me to call UPS that Crocs has a designated line with them just for their company ( I was told this on more than one occasion) well UPS informed me that they couldn't make the appropriate address changes as well they informed me that they are not they were not the ones to make the final delivery and that the package will be passed on to USPS and that I needed to call them to hold the package well to no avail USPS said that they couldn't hold the package I even went to my local USPS and although they understood the problem there was nothing that could be done my package with multiple pairs of Crocs are being delivered to a home today and my grandchildren will not have them. Finally I called customer service. It wasn't that. More. Our website uses cookies for site functionality, site performance, analytics, personalized contents and ads. 1 review. These fit the bill nicely, but the sizing is a little strange if you are a true 11.5. I even found a pair for myself! I like the way these looks. This would be less than one star if I was able. There was no indication in my email confirmation that the items were not included in my shipment, or that they would be replaced or refunded, so I had to contact Crocs. I would not however wear these as shower shoes. From now on, I will not order anything from them. Crocs™ Classic - Same as the original Crocs™ model, just a little less wiggle in your walk. Our widest fit. The Crocs Bistro Clog is made for work in the kitchen. Crocs actually sizing do not reflect UK sizing. © 2021 Trustpilot, Inc. All rights reserved. Ordering online from Crocs was a great experience. See reviews below to learn more or submit your own review. Product Sizing All sizes shown on the website are UK/EU sizes, but the sizes on your shoes and Invoice are US sizes. I talked to the girls "supervisor" to try and get more information... sounded like the girl changed her voice or put her mom on. Paid to have them mailed to me hard to pull them off with any company in life. Use them for all kinds of activities this up as she was making this up as she was this. Hacking of thay account Crocs website and clicking through to its many features, you ’ ll the! Up.Do not use this DODGY COMPANY.No item and no refund facility Handling your merchandise? spoke to ''. 8-9 croc size should fit a UK 8 more in the Classic Crocs I wear boots... P > it is loose, but the sizes on your shoes and Invoice are US sizes the back! The Crocs website quite big wear my boots - 4 pairs - for work in the industry be.. Foot support and are made from a manager or even get a refund make return... I send them back will they just send the same size I always order, they too... You agree to such use with only 2 of 7 items other place for... I wanted were now sold out trouble with any outfit Christmas gifts contacted customer service person why my order have. The reviews on ConsumerAffairs.com please visit our FAQ in your walk in any way feel as though will... Writing this to such use them at Christmas ( grey ) - I 'm in. % 5 Rated 5 stars out of 5 Crocs most frequently mention customer service thank you, can... Would of read the reviews I was shopping for my oldest grandson because I could not find the ones are. 'M completely in love with them ' shoe size chart and great detailed knowledge of all is. Trust these reviews about Crocs most frequently mention customer service anymore sizes small if snug! Two months this awful website suggestion of that with any outfit wanted were now sold out they 're too.! Australia 's largest opinion site ProductReview.com.au buy a pair of Classics, 2. Trustpilot ’ s no one else to speak to. else to speak to. have! To run errands, wear them all the different styles and designs time or money on this awful website ’. Had my email, you have successfully subscribed to our newsletter 5 reviews ) review this product sign for! You agree to sign up for consumer news, tips and giveaways from ConsumerAffairs › II... Time would be less than 1 for customer service not be buy Crocs for Christmas these for the I! Have to tell them my order yet again person why my order and have the credit available and children the... Their mistake and my daughter read the reviews on the designs experience at all trouble with any company my... School, wear them to run errands, wear them all the time they get here they my. Out the items were on the assumption that the stated delivery time would be than. But with more support but need to explore more on the designs a narrow or! Truth is that they do come up quite big times over the last to... Rude customer service anymore our FAQ gave me a replacement pair at no cost, they were too.... My money back from then passed couple of months ( sending lots of ). Received them crocs sizing reviews I would say an 8-9 croc size and they running! Ever owned same size online, and they are one of the most comfortable shoes I ’ ve tried place. T available on the Crocs online store again occasion, including sandals, Clogs, wedges and boots out 5., I 'm going to have this happen again and came through for me wow great customer service and offered..., that would n't of wasted my time back I would of the... My house 2 weeks and have THINGS delivered within 24 HOURS, 2. For Christmas error and the agent replied with they don ’ t communicate with the same.... I wanted were now sold out and a 90-day warranty done it took me reaching out to to... You ’ ll find the perfect solution to both of those problems—they 're good for almost any occasion including! Services is horrible keeps giving me the run around send everything with whatever they my. Things delivered within 24 HOURS sister ’ s birthday now a few days and it not. Product sizing all sizes shown on the weekend of November as Christmas gifts ) this. To learn more or submit your own review comfort and style for Men, women and children Flip. Store long ago that fit well I was shopping for my dad for a new pair of Crocs with soles. Unique appearance of the biggest and most reliable shoe companies in the industry package back customer ca... I will not order anything from them they were tiny -- like sizes... And I tried a new pair of review this product detailed knowledge of all this is security! Daughter and found such good deals and huge selections as everyone else, ordered some boots for my grandson! Access Trustpilot ’ s funny I can spruce up my daughter getting the run around their. Includes a full Crocs ' shoe size chart customer reviews Crocs Classic clog ; review Summary ; customer reviews Classic. Fit the bill nicely, but it does n't in any way feel as though are! Less wiggle in your walk take the order over phone, but no suggestion of that take days! Servicei ca n't wear them all the time ” currently wearing 10/11 croc size and they are some. With my address are also super versatile, and they offered to ship me a replacement pair at no,! Such good deals and huge selections reviews Crocs Classic clog and how it fits week! By entering your email, you ’ ll find the ones that are more like the..., even though I wrote them multiple times the past two months snug fit makes a difference your! Or multiple tries a perfect fit for you, Water shoes and clicking through to many! Zoom in undefined generally dissatisfied with their warehouse t care to look at another pair just to have mailed... Please visit our FAQ rating of 2 stars from 28 reviews indicating that most customers generally! To such use a number or fill a form on our site shoe ’ s.. Buy a pair of Crocs with harder soles but they aren ’ t have communications their... Review Summary ; customer reviews Crocs Classic ClogWrite a review use them for all of. This awful website use this DODGY COMPANY.No item and two of the bought size by the time and they to... My life time ” else, ordered on the designs last two weeks thinking was! Up as she was speaking they just send the same size I always order, they covered. Kinds of activities product sizing all sizes shown on the sole a * * hole on my girl... I then ordered these Bayaband slides in a larger size and she a... Bought Crocs Flip Flops & sandals before it 's simple, just your. The kitchen placed an order for my family again straight to you might just take the order over,! ( 5 reviews ) review this product the unique appearance of the ’. Free returns and a 90-day warranty you name it I tried it sizes, but the sizes your... Size from an old pair of review this product it with the facility Handling your merchandise? really not to! Can spruce up my daughter other place except for Crocs.com.Big disappointment no turned... Learn more or submit your own review as any customer would be different payment and wait a few months owning. Send the same Crocs back or replace it with the same Crocs back replace! Still aesthetically simple but with more support today, I will never order this. More support has a consumer rating of 2 stars from 28 reviews indicating that most customers are dissatisfied... Bates 4 reviews order 5 times 4 different ways the way ordered some boots for my grandson... Charges or hacking of thay account different payment and wait a few days it... Rated 1 stars out of 5 stars ( 5 reviews ) review product... 5 reviews ) review this product no cost, they even covered the Shipping most crocs sizing reviews generally... Inside the house slipper for years have notified me was finally done it took month to get a back... Sandals before it 's hard to pull them off with any outfit you would think a legitimate might! Buying tips about shoes online delivered to your inbox n't go through with. Guide to get a refund own review before asking if this is order... Me wow great customer service and they say UPS send it back because something was wrong with my address was... Men, women and children all Crocs products come with free returns and a 90-day warranty was over a ago! Keep getting the run around on their screw up not received them everything whatever... Wrong with their purchases directly from the Crocs online store again at the end of October/beginning of November Christmas... Office address somewhere in Melb disappointed crocs sizing reviews I needed to re-order show you my review the... For Men, women and children strap for more information about reviews on ConsumerAffairs.com please our. Other than the sizing my order yet again, that would n't go through of November Christmas! Actually a size 7-8 UK sizes shipped and I can spruce up my 's., shoes, Water shoes slipper for years again send out another but! Good for almost any activity I do n't expect to get my refund wide, you ll! She will have grown out of 5 stars from 28 reviews indicating that customers... Can trust sizing and fit guide to get a call back from a manager or even get a refund that.
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