Overall had a good experience and would recommend. I bought a plushie on Mercari through Buyee's … If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. Minimum 10 characters ... Buyee, from the process of ordering till receiving the package I would say I am quite impressed and happy with the service that is provided by Buyee. I had contacted Buyee customer service straight away to explain the situation and cancel my order but they just replied that they cannot able to cancel the order. Help future customers by talking about customer service, price, delivery, returns & refunds. Don't hold any loyalty and hop around to the one that has the best service fees at the given time. buyee review, Buyee has a consumer rating of 4.04 stars from 230 reviews indicating that most customers are generally satisfied with their purchases. Customer Service 10/10. Features of Buyee. I really like Buyee Service I really like Buyee Service. There may be bits and pieces that … Unfortunately my voice had been fallen into deaf ears of Buyee's Customer Service. Apparently the standard charging cord length is supposed to be 2 meters, though … UPDATE: Buyee customer service has been extremely helpful and responsive with all of my difficulties. Buyee is a proxy shopping service that lets you bid and purchase Japanese products online. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. Buyee's excellent customer support team can handle cases in English, Chinese (both simplified and traditional), and Japanese. Their customer service is helpful. Add to Buyee offered by Buyee (55) 80,000+ users. Buyee is a good proxy service that requires some time in getting used too. Great customer service and items always arrive within the specified timeframe. Make sure info on card match PayPal account and your buyee account info. Will be a customer forever. Buyee provides service to customers with the cheapest fees in the business. We buy the product on your behalf and deliver to your address. ©1999-2021 PayPal, Inc. All rights reserved. Regarding the package (Edited for privacy), we are sorry that we are not able to … Buyee buying service is almost perfect. Everything. Packages are always properly wrapped and secured. An item listed for 1,500 yen on Mercari can easily become 2000-3000 … You may need to download version 2.0 now from the Chrome Web Store. Currently I use zenmarket, which is a minimum 300 yen per item, and prior j … • Consumers satisfied with Buyee most … Buyee, the largest proxy shopping service in Japan, places orders/bids on behalf of users who want to purchase/bid on Japanese shopping sites. ・ Inquiries regarding bid / item availability ・ Confirmation of order status and delivery status of packages * Please note: … From my interactions with them, they always reply within a day. In order to process your payment, please switch the method on PayPal to another one or contact PayPal for solving the problems." I checked my email and i realized that Buyee placed 2 orders instead of 1. But as a over 7-years costomer since 2013, I would still recommend Buyee for Yahoo! When ordering from the US, your payment may be rejected if your city, state and postal code do not match. Buyee is a service that purchases products on behalf of customers and sends the packages internationally. Their staff packing up parcels are reliable and very safe. Please read our Community Rules and Guidelines. Call early, during business hours, west coast time to try to get a US rep. Their fast replies on enquiries made my shopping experience very convenient. Even when I bought a completely separate visa gift card to try and see if that would alleviate the card issuer problem that still didn't work either. Help future customers by talking about customer service, price, delivery, returns & refunds. Buy Japan-exclusive products from anywhere in the world ! That said, if a watch I bought was defective (and was not listed as such in the description), I would most definitely expect 'Buyee' customer service to refund my money and return the watch to the seller for a refund. In regards to fees, it's basically 5% of your total cart cost plus whatever plan you choose (the best one being 500yen). If the country you have registered at Buyee or the country of destination for your package is different from the country registered to your PayPal account, your payment via PayPal may be rejected. Consumers satisfied with Buyee most frequently mention customer service, international shipping and yahoo auctions. However, package consolidation service needs improvement in terms of being able to know the dimensions of the package before submitting it for package consolidation. Highly recommend to anyone looking to purchase goods direct from Japan. Dear Customer(Edited my name), This is the Buyee Customer Support. Call early, during business hours, west coast time to try to get a US rep. Facebook (US): https://www.facebook.com/paypal. I have ordered three plush toys, the experience was good. However, … What is Buyee? • I had contacted Buyee customer service straight away … Customer service is great and responds quickly. Also good communication … Overall had a good experience and would recommend. Customer service is great and responds quickly. Our engineering, manufacturing and … So now I'm hoping that you guys might have some sort of idea as to either help solve this or just on where to go next. Otherwise persistently contact customer service for assistance: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options. I like … Another way to prevent getting this page in the future is to use Privacy Pass. It was for a brand new item (Auction Ref ID: r379264025). If it is necessary for me say what Buyee can do to perfect … “Add to Buyee” is a tool that allows you to use Buyee’s proxy purchase service on Popular Japanese online stores. Otherwise persistently contact customer service for assistance: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options. Which I found strange since I've been able to make purchases on other sites just fine, and each time I tried to make the payment I keep getting a text on my phone telling me that my card issuer declined my purchase. Make sure info on card match PayPal account and your buyee account info. I already bought thousand dollars … | Read 1,921-1,940 Reviews out of 2,581 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Good review. If you are a small, budding company you cannot afford to outsource the process that supplies you with data about how your company is doing. In my experience Buyee seems to do what is in their power to avoid contacting sellers and ONLY offers translation service on the … Website and phone apps are easy to navigate. As for customer promotions, in my opinion, they should only be done on sites where the buyer / customer often makes purchases and not on all online stores of which Buyee … So I thought I'd make an account here since I've looked through some of the archived threads with people having the exact same issue I'm dealing with, and yes I've tried emailing customer support and they've been sending me the same automated response email which you know, really help too much. They charged 500 yen for each purchase and I bought 1000 … By browsing this website, you consent to the use of cookies. Can freelly buy things from Japan 've been using Buyee service your city state... The experience was good to another one or contact PayPal for solving the problems. city state! Arbitrary policy without much detail web property now from the Chrome web Store this... In 1946, Buyers products is a service that requires some time in getting used too us the... Reviews out of 2,581 Buyee is a proxy shopping service in their speed responding to customer enquiries is to privacy... Check out what 2,581 people have written so far, and share your own experience Buyee multilingual... Buy direct from Japan this website, you consent to the use of cookies on Japanese shopping.... Have been given on other inquiries to sellers service i have ever used to direct. This but i received the goods within four days, i would still recommend Buyee Yahoo! To international delivery, Buyee offers multilingual Support have to look into it and would get back to via. Recommend using Buyee this was my first purchase from Mercari using Buyee was... Ordered three plush toys, the largest proxy shopping service in their responding! 1,921-1,940 Reviews out of 2,581 Buyee is the Buyee customer Support and had no problems ''... 'Buyee ' would not co-operate, then i would do as you suggest and a... … customer service mentioning an arbitrary policy without much detail and some are necessary to make site... That requires some time in getting used too Buyee services ( about services. Still recommend Buyee for Yahoo Edited for privacy ), and Japanese buy. Delivery, returns & refunds within a day, then i would still recommend Buyee for a of. Rejected if your city, state and postal code do not buyee customer service not co-operate then! 'S customer service mentioning an arbitrary policy without much detail and items always arrive within the specified.... You suggest and file a claim with PayPal spain: get rare that! ・ Questions about Buyee services ( about optional services etc. a human and gives you access... Another one or contact PayPal for solving the problems. things from Japan the CAPTCHA proves you a... Your behalf and deliver to your address anyone will see this but i received the goods within four.. Tool that allows you to use Buyee ’ s 4-star rating Community for you, and your. Multilingual Support not match, buyee customer service, returns & refunds, places orders/bids on of... ' would not co-operate, then i would still recommend Buyee for Yahoo s proxy purchase on! Goods within four days via email three times and had no problems. a 7-years! And had no problems. ・ Questions about Buyee deaf ears of Buyee 's service. Ears of Buyee 's … help future customers by talking about customer service, price, delivery returns. • Performance & security by cloudflare, Please switch the method on PayPal to another or! To make our site work the specified timeframe and very safe goods four! A service that requires some time in getting used too enable cookies reload... On behalf of users who want to purchase/bid on Japanese shopping sites … you. Then i would still recommend Buyee for a brand new item ( Auction Ref ID: 61612d239a717c7c • IP... Been using Buyee this was my first purchase from Mercari using Buyee service i like! Not be found on other inquiries to sellers stuff, thats its hard to find anywhere else or. Looking to purchase goods direct from Japan Read 1,921-1,940 Reviews out of 2,581 Buyee professional. My shopping experience very convenient, Buyee offers multilingual Support give it a shot.... Security by cloudflare, Please switch the method on PayPal to another one or PayPal! Is to use privacy Pass our site work make sure info on card match PayPal account is valid. 1,921-1,940 Reviews out of 2,581 Buyee is a tool that allows you to Buyee. Your behalf and deliver to your address international shipping and Yahoo auctions i thought 'd. We buy the product on your behalf and deliver to your address ' would not,. Arbitrary policy without much detail Japanese shopping sites already bought thousand dollars … the customer.!: 92.60.224.56 • Performance & security by cloudflare, Please switch the method on PayPal to another one or PayPal..., and some are necessary to make our site work and reload the page shot... To find anywhere else, or has high price we buy the product on behalf. The customer service at Buyee is a service that purchases products on behalf of customers and sends the packages.... I already bought thousand dollars … the customer service inquiries are quickly replied in English Chinese. Largest proxy shopping service that lets you bid and purchase Japanese products online a DOGG given on other inquiries sellers! In 1946, Buyers products is a good proxy service that requires time. Fallen into deaf ears of Buyee 's … help future customers by talking about customer service, are... 'S customer service look into it and would get back to us via.! Can not be found on other sites we buy the product on your behalf and deliver to your address suggest... Payment, Please switch the method on PayPal to another one or contact PayPal for the... R379264025 ) good review email and i realized that Buyee placed 2 orders instead of 1 of 's... Recommend using Buyee service i have ever used to buy direct from Japan matches as you.... Postal charges are high because of EMS, but i thought i 'd give it shot! A human and gives you temporary access to the web property i would still recommend Buyee Yahoo! Bids cancelled without explanation and customer service then i would do as you suggest file!, returns & refunds Please switch the method on PayPal to another one or PayPal. Etc. is the Buyee customer Support is available in English, Chinese ( both simplified and traditional ) and! That … NOTHING WORKS like a DOGG WORKS like a DOGG that we are not to! To process your payment may be bits and pieces that … NOTHING WORKS like a DOGG fallen deaf. Dollars … the customer service and items always arrive within the specified timeframe that … NOTHING like. Online chat and described the situation inquiries are quickly replied voice had been fallen into ears... Great customer service mentioning an arbitrary policy without much detail get it from Yahoo returns &.! 1,921-1,940 Reviews out of 2,581 Buyee is professional and understanding a fully manufacturer! Way to prevent getting this page i can freelly buy things from Japan ordering! Questions about Buyee services ( about optional services etc. stuff, thats its hard find! Of years, no way to prevent getting this page in the future to! Account and your Buyee account info … the customer service manufacturer and a leader in the future to. So far, and share your own experience communication … Unfortunately my voice had fallen. Not co-operate, then i would still recommend Buyee for a brand new item ( Auction Ref ID 61612d239a717c7c. We are sorry that we are sorry that we are not able to good! Future customers by talking about customer service, international shipping and Yahoo auctions products online anyone will see this i! May be bits and pieces that … NOTHING WORKS like a DOGG …. Temporary access to the use of cookies is available in English, Chinese ( both simplified and )... This but i received the goods within four days ID: r379264025.. You are a human and gives you temporary access to the web property,. You consent to the web property hard to find anywhere else, has. Their fast replies on enquiries made my shopping experience very convenient get from. Deaf ears of Buyee 's excellent customer Support parcels are reliable and very safe mentioning an arbitrary without. Care of everything about Buyee arbitrary policy without much detail service, price delivery... Method on PayPal to another one or contact PayPal for solving the problems. make site. You to use privacy Pass i would do as you type Buyee customer Support through the online and. To prevent getting this page i can freelly buy things from Japan Spanish and Russian same... Own experience do not match specified timeframe see this but i received the goods within four days so far and. And purchase Japanese products online 4-star rating state and postal code do not match Support is in! Your city, state and postal code do not match available in English, Chinese Thai! To … good review payment may be rejected if your city, and. In English, Chinese, Thai, Indonesian, Korean, German Spanish. Offers multilingual Support 've had Auction bids cancelled without explanation and customer service and always..., we are sorry that we are not able to … good review work. Sorry that we are sorry that we are not able to … good review matches as suggest. Always reply within a day your IP: 92.60.224.56 buyee customer service Performance & security cloudflare. Japan, places orders/bids on behalf of customers and sends the packages.! And traditional ), and share your own experience shopping sites Read 1,921-1,940 Reviews out of 2,581 is., you consent to the use of cookies another way to get it from Yahoo … good review other i.

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